How to put LUMA service in your name
The service transfer: the seven requirements, the meter number, and why you do not need a use permit.
August 13, 2026
Agency
LUMA Energy
Private operator of electricity transmission and distribution in Puerto Rico. Not a government agency.
Agency's official siteGuides related to this agency
How to request new electric service from LUMA
The eight requirements LUMA asks for, why the use permit is needed, and how this differs from a transfer.
August 13, 2026
How to cancel LUMA service when you move out
Service disconnection: the single requirement, the three ways to request it, and why not to leave it pending.
August 13, 2026
How to submit your own meter reading to avoid estimated bills
The route LUMA publishes so your bill comes from your real consumption and not an estimate.
August 13, 2026
How to request the electric credit for medical equipment (Act 152)
The 50% credit for life-preserving equipment, and how it reaches 100% with the Familia letter.
August 13, 2026
How to report a streetlight that is out or damaged
LUMA’s streetlight repair request: where to file it and what is worth having noted down.
August 13, 2026
How to request tree trimming near power lines
LUMA’s trimming request, where to file it, and why it is not solved with a ladder.
August 13, 2026
How to register your generator with LUMA
The generator registration LUMA asks for, why it exists, and where to do it.
August 13, 2026
How to claim damaged equipment from LUMA after a power surge
The formal damage claim, what documents LUMA asks for, and why it cannot be filed online.
August 13, 2026
How to dispute a LUMA bill that does not add up
The bill inquiry, how to submit your own meter reading, and the medical equipment credit.
August 13, 2026
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