In short
A certified copy of a police report is requested with the Puerto Rico Police’s form PPR-139.8, titled “Application for Certified Copies of Report and Statistical Data”. The form lists five requester categories — law enforcement agency, government employee, press, student and citizens — so yes, a private citizen may request one. What decides whether your request goes anywhere is the complaint number: the form asks for it, and it is the number generated when the report was taken. If you do not have it, get it before you queue. The form indicates there are fees and that stamps are cancelled, but it does not publish the amount, so confirm it with the Police.
What is it?
It is the official, certified copy of a report the Puerto Rico Police took: a crash, a theft, a burglary, a disappearance, any incident that generated a complaint. Insurers, lawyers, courts and, very often, the affected person themselves request it for their file. The Police handle it with form PPR-139.8, which covers statistical data as well as reports, and which has a specific block for firearms cases when the request goes to the Weapons Registry.
Who can do it?
PPR-139.8 lists five requester categories and one of them is “Citizens”, alongside law enforcement agency, government employee, press and student. That confirms a private individual may request one. The form also asks you to explain the purpose of the request, so arrive with that answer clear: for the insurer, for a court case, for your own file. If someone is going to request it on your behalf, the form does not describe that scenario and this guide does not assume it: confirm with the Police before sending another person.
Requirements
- The complaint number of the report you want. PPR-139.8 asks for it in its header.Verified against the official source
- Identifying your requester category. The form offers five: law enforcement agency, government employee, press, student and citizens.Verified against the official source
- Explaining the purpose of the request. The form reserves a space for it.Verified against the official source
- Stating the type of report and the number of copies you need.Verified against the official source
- Paying the fees. The form distinguishes between “Official Use” and “Fee Payment”, and records the total stamps cancelled.Verified against the official source
Documents you need
Cost
Step by step
Step 1: Get the complaint number first
It is the first thing the form asks for and the thing most people do not have. The complaint number was generated when the report was taken; it usually appears on the paper you were given that day, or the station that handled the incident has it. If you do not have it, that call or visit comes before everything else, because without that number the request has nothing to point at.
Step 2: Download PPR-139.8
The Police publish it in their document library at biblioteca.policia.pr.gov, within the PPR Forms. Download it from there: it is the version the agency maintains, not a third-party copy.
Step 3: Mark your category and explain the purpose
If you are a private individual, the box is “Citizens”. The purpose has to be written out, ticking is not enough: “for the claim with my insurer after the crash on [date]” is the kind of answer the box expects. Also note the type of report and how many copies you need, because that is what determines what you will pay.
Step 4: Confirm the fee before going
The form makes clear that fees apply and that stamps are cancelled, but it does not print the amount, per copy or per report type. This guide does not invent it. Call the Police switchboard, (787) 793-1234, or the station where the report was taken, and ask how much it is and how it is paid before making the trip.
Step 5: If the case involves firearms, fill in that block
PPR-139.8 has a section stating expressly that it applies only to the Weapons Registry: make, model, serial number and calibre, with the option of searching by name or by social security number. If your case does not involve firearms, that section is left blank.
Where to do it
Before the Puerto Rico Police. Form PPR-139.8 does not state the filing office, so the reasonable starting point is the station where the report was taken, or the switchboard at (787) 793-1234 to be told where to go. Headquarters is at 601 Ave. Franklin Delano Roosevelt, San Juan, 00936, and the directory of state stations is on policia.pr.gov.
How long it takes
What to do if something goes wrong
If you lost the complaint number, start with the station that handled the incident: they are the ones who can locate it by date, place and name. If what you are looking for is a criminal record certificate, that is a different document and a different procedure, requested separately. If an insurer is asking for it, ask them exactly which type of report they need and how many copies, because the form requires you to specify it and coming back for a second copy is another trip. If the report is for a traffic crash, have the date, the location and the vehicles to hand, which is how the station will look for it. This guide states no cost, processing time, or whether a third party may request it on your behalf, because the form publishes none of that and data is not invented here; confirm with the Police. PRFácil does not request police reports and does not act as an intermediary with the agency.
Common mistakes
- Going to request the copy without the complaint number, which is the first thing the form asks for.
- Believing a private citizen cannot request it: “Citizens” is one of the form’s five categories.
- Leaving the purpose of the request blank, which the form asks you to explain.
- Not asking how many copies the insurer needs and having to go back for a second one.
- Confusing the police report with the criminal record certificate: they are different documents.
- Assuming a cost. The form confirms fees and stamps apply, but does not publish the amount.
Frequently asked questions
Can a citizen request a copy of a police report?
Yes. Form PPR-139.8 lists five requester categories and one of them is “Citizens”, alongside law enforcement agency, government employee, press and student.
What is the complaint number and where do I get it?
It is the number the Police generated when the report was taken. It usually appears on the paper you were given that day; if you do not have it, the station that handled the incident is the one that can locate it.
How much does it cost?
The form confirms that fees apply and records the total stamps cancelled, but does not publish the amount. This guide does not give a figure that does not appear in the official source; ask the Police before going.
Official sources
These are the government pages this guide is based on.
- Policía de Puerto Rico
Policía de PR
www.policia.pr.gov
- Form PPR-139.8 — Application for Certified Copies of Report and Statistical Data (Police document library)
Policía de Puerto Rico
biblioteca.policia.pr.gov
- Puerto Rico Police — contact and station directory
Policía de Puerto Rico
www.policia.pr.gov
Last verified
August 13, 2026
MiPRFácil is an independent informational website and is not affiliated with, endorsed by, or operated by the Government of Puerto Rico or any government agency.
MiPRFácil does not submit applications on your behalf.
Was this guide helpful?
Did you find out-of-date information?
How to request a criminal record certificate in Puerto Rico
What the criminal record certificate is, why it is also called a “good conduct certificate”, and how to reach the official site.
How to file an administrative complaint against a police officer
The five official filing channels, the toll-free SARP number, and why you can file even without the officer’s name or badge number.
How to claim damaged equipment from LUMA after a power surge
The formal damage claim, what documents LUMA asks for, and why it cannot be filed online.